Information for people with disability or mobility restrictions

The AEC provides assistance for people living with disability to ensure they are not disadvantaged from participating in the electoral system. The AEC can assist you to enrol, vote and help you find more information. It is compulsory for all eligible Australians to enrol and vote in federal elections and referendums.

Easy read guides

These guides explain how to enrol to vote and how to vote at a federal election.

The information in these guides is written in an easy to read way.

Pictures are used to explain some ideas.

Easy Read icon

Accessing this website

The AEC website features the ReadSpeaker application which reads the content aloud. You can also save any content from the AEC’s website as an MP3 file. Click on the ‘Listen’ button to access the application.

If you are deaf or have hearing difficulties, you can contact the National Relay Service (NRS).

Accessible voting options

Polling place accessibility

A list of polling places is made available shortly after an election is announced. Each polling place is given an accessibility rating to assist people with disabilities or mobility restrictions. These ratings are:

  • wheelchair accessible
  • assisted wheelchair access, or
  • not wheelchair accessible.

You can click on the rating listed against each polling place to find out more about its specific accessibility features.

Assistance to vote at a polling place

If you need assistance to vote at a polling place, you can ask someone to help you. Polling place staff are trained to assist you or you can nominate any person (other than a candidate) to assist. This could be a friend, relative or another person. If you do not nominate someone, then the polling official in charge may provide assistance.

If you cannot get out of the car and the polling official in charge is satisfied that you cannot enter the polling place, someone may bring the ballot papers to you.

Postal voting

If you will be unable to travel to a polling place to vote at a single federal election, you can apply for a postal vote after a federal election is announced.

A voter with a disability or mobility restrictions may also be eligible to become a general postal voter and receive ballot papers in the mail for each federal election.

To complete a postal vote, the voter may choose an assistant (such as a friend or family member) to help complete the ballot papers and envelope according to the voter's instruction, but the voter must sign the envelope or make a mark as a signature.

Mobile polling

The AEC provides mobile polling to some locations, including hospitals. These locations are available shortly after an election is announced.

Telephone voting

Voters who are blind or have low vision can cast a vote in secret from any location, including their own homes. More information will be made available shortly after an election is announced.

Accessible voting information

Official guide to the federal election

Shortly after an election is announced, an official guide is made available to all Australians. It provides information on when and where to vote, assistance available at polling places and how to vote correctly.

The AEC will also provide the guide in accessible formats, including braille, audio and large print.

Candidate lists

The lists of candidates for a federal election will be made available in accessible formats, including braille, audio and large print, shortly after an election is announced.

People living with dementia

If your relative has dementia and is no longer capable of understanding enrolling and voting, you can complete a form to remove their name from the electoral roll.

How to contact the AEC if you are deaf or hard of hearing

  • National Relay Service (NRS)
  • TTY users phone 133 677 then ask for 13 23 26
  • Speak and Listen users phone 1300 555 727 then ask for 13 23 26
  • Internet relay users connect to the NRS then ask for 13 23 26.
Updated: 3 December 2019
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