Contact the AEC

If you have received an email or text message from the AEC, this is likely an enrolment reminder. The AEC regularly sends enrolment reminders to people who may need to complete an enrolment transaction.

General enquiries

State, territory & local government elections

The AEC runs mostly federal electoral events. For information and services relating to state, territory and local government elections, go to:

Complaints and feedback

The AEC is committed to providing impartial and accessible electoral services to Australians.

Contact your local AEC office

Most electoral business outside of an electoral event, including checking your enrolment and submitting an enrolment transaction, can be completed with us online, and AEC offices across the country are also reopening to the public where possible under our COVID safety management plan.

AEC offices in Western Australia, South Australia, Northern Territory, Australian Capital Territory and Tasmania are now open to the public, with COVID-safety measures in place.

People wishing to attend an AEC office in Queensland or New South Wales, including to view the electoral roll via an AEC public access terminal, must call us on 13 23 26 to arrange an appointment. In Victoria this service remains unavailable with AEC offices closed at this time.

If you are feeling unwell we ask that you do not attend an AEC office. We appreciate your cooperation and patience.

Enter your residential postcode to find your local AEC divisional office contact details:

List of AEC offices

Extra assistance contacting the AEC

I'm deaf or have a hearing or speech impairment

  • National Relay Service (NRS)
  • TTY users phone 133 677 then ask for 13 23 26
  • Speak and Listen users phone 1300 555 727 then ask for 13 23 26
  • Internet relay users connect to the NRS then ask for 13 23 26.

Languages other than English

Updated: 08 September 2020
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