Contact the AEC

From Wednesday 22 September, Wallis Social Research on behalf of the AEC will be undertaking market research. Members of the public are randomly selected, and participation is voluntary. The research will be conducted by phone, and in some cases online. The research is part of the AEC’s planning and preparations for the next federal election.

Unsolicited text messages – Get the facts:

  • Unsolicited text messages are permitted under the Electoral Act.
  • The AEC also has no role in regulating the content of electoral communications – we don’t determine what is true or false.
  • The AEC does not disclose telephone numbers from the electoral roll.
  • Electoral communications require authorisation, either in the message or on a linked website.
  • More information on electoral communication

General enquiries

Complaints and feedback

The AEC is committed to providing impartial and accessible electoral services to Australians.

Contact your local AEC office

Enter your residential postcode to find your local AEC divisional office contact details:

List of AEC offices

NSW VIC QLD WA SA TAS ACT NT
All local offices National and state offices

Extra assistance contacting the AEC

I'm deaf or have a hearing or speech impairment

  • National Relay Service (NRS)
  • TTY users phone 133 677 then ask for 13 23 26
  • Speak and Listen users phone 1300 555 727 then ask for 13 23 26
  • Internet relay users connect to the NRS then ask for 13 23 26.

Languages other than English

Updated: 9 September 2021

If you have received an email or text message from the AEC, this is likely an enrolment reminder. The AEC regularly sends enrolment reminders to people who may need to complete an enrolment transaction.

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