How these terms and conditions of use apply

The Privacy Notice explains how we manage the personal information we collect. These terms and conditions of use relate to how you use the myAEC Account. The myAEC Account is a digital service administered by the Australian Electoral Commission (AEC). When you use the myAEC Account, we make it available to you on the terms and conditions of use current as at that time. These terms and conditions of use may change over time. Those current at a given time are those then published on this page. If you continue to use the myAEC Account system after the terms have been changed, it will mean you have agreed to the changes. These terms and conditions of use are governed by and follow the laws for the time being in force in the Australian Capital Territory, Australia.

Our terms

You are responsible for the security and use of your myAEC Account and the device on which it is stored. You must comply with all security requirements and instructions provided by the AEC about your use of the myAEC Account. You must:

• provide information that is true, accurate, current and complete to create your myAEC Account and verify your identity;
• always close your myAEC Account browser sessions and lock your device when not in use; and
• notify the AEC via our Online Privacy Form or in writing: if you believe the security of your AEC Account has been compromised.

In writing:
The Privacy Officer
Australian Electoral Commission
Locked Bag 4007
Canberra ACT 2601
Australia.

You must not:

• Disclose your myAEC Account password to any other person;
• use your myAEC Account for any unlawful or improper purpose;
• use the myAEC Account to use or create a false identity, impersonate any person or otherwise misrepresent your identity; and
• not access, monitor or use any data, systems or networks without authority (for example, by hacking) or attempt to probe, scan or test the vulnerability of any data, system or network.

Where the AEC suspects or becomes aware of a breach of these terms and conditions of use, the AEC may revoke your access and deny you further access to the AEC Account system. To the extent permitted by law, the AEC:

• provides the myAEC system ‘as is’ and without charge;
• gives no express or implied warranties or makes any representation (and to the full extent permitted by law excludes all statutory warranties) for each of those elements (including its availability, security, performance or fitness for a particular purpose); and
• will not be liable for any loss or damage (including special, indirect or consequential) arising from or in connection with any element of the AEC Account or its availability, use or performance either directly or through a third-party provider.

To the extent that the AEC’s liability for the AEC Account (or any part of it) cannot be excluded, it is limited to the resupply of the relevant goods or services, or the cost of such resupply, at the AEC’s option, or otherwise limited to the minimum amount permitted by law. The AEC makes no guarantees that the AEC Account, and your access to it, will be continuously available, uninterrupted, and fault or error free. Your access to the AEC Account system is also contingent on telecommunication services and other factors beyond the AEC’s control. These terms and conditions of use constitute the entire agreement between you and the AEC as administrator of the AEC Account. They supersede all prior communications, representations, agreements or understanding about these terms.