The keypad is arranged in the telephone style.  Keys 1, 2 and 3 are on the top row; 4, 5 and 6 on the second row; 7, 8 and 9 on the third row; Star, Zero and Hash on the bottom row.

Key 1: Start again.
This key is used to deselect all candidates selected and remove all preferences assigned to them and return to a blank ballot.

Key 2: Move up.
This key is used to move up the list of candidates in the House of Representatives ballot paper and when voting below the line in the Senate ballot.  It is also used to move between other choices as required.

Key 3: Change display key.
This key is used to switch between font sizes and screen colours. There are two font sizes and they can be displayed in yellow text on a black background or black text on a white background.

Key 4: Move Left.
Key four is used to move left between groups on the Senate ballot.

Key 5: Select. This key is used to select a candidate and assign a preference.
This key is always used to allocate all preferences. There is a tactile indicator on the key which is centrally located with the four navigational keys surrounding it.

Key 6: Move Right.
Key six is used to move right between groups on the Senate ballot.

Key 7: Reduces the audio volume.
This key is one of two audio keys and is used to reduce the volume in the headset.

Key 8: Move Down.
This key is used to move down the list of candidates in the House of Representatives ballot paper and when voting below the line in the Senate ballot.  It is also used to move between other choices as required.

Key 9: Increases the audio volume.
This key is one of two audio keys and is used to increase the volume in the headset.

Star Key: Undo key.
The Star key, located below the 7 key, is used to deselect, or undo the last selected item and remove the preference.  It can be used to progressively remove preferences each time it is pressed. The Star key is also used to return to the ballot from the confirmation screen.

Key Zero: Information key.
The Zero key is the information key. You can use this key at any time to hear helpful instructions.

Hash Key: Finish key.
The Hash, located below the 9 key, is the finish key. It is used after the voter has assigned all their preferences on a ballot , and to move to the next step in the voting process.